Knowledge

Customer Satisfaction Survey Results 2024

"Exceeding the expectations our customers have of our company is at the core of what we do – it’s our priority. Receiving such exceptional customer satisfaction ratings and comments in 2024, makes us feel very proud." - Paul Phillips, Director of Consultancy Services.

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Latest Insights

Net gains for sustainability and fire safety - living walls

In recent years, fire safety and sustainability have been two of the topics high on the corporate agenda. As a result, many building/facilities managers have been striving to achieve both goals simultaneously, by keeping their occupants safe from fire and reducing their building’s impact on the environment.

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Recent prosecution, a timely reminder of responsibilities?

On the 24th June 2024, at Swindon Magistrates’ Court, Wilts & Berks Canal Trust pleaded guilty to breaching Section 3(1) of the Health and Safety at Work etc. Act 1974 and fined £30,000 with £10,822.

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A response update from the London Fire Brigade

From 1st October 2024, the London Fire Brigade will no longer immediately respond to automatic fire alarms in most non-residential buildings, including offices and industrial estates, between 07:00 and 20:30, unless a fire is confirmed by a call from an individual.

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The need for good structural safety…

As reported last month by the BBC, “A derelict building has partially collapsed in the centre of Leeds. Emergency services were called to Kirkgate, near to the junction with Harper Street, shortly after 16:00 BST on Friday (12th April 2024), West Yorkshire Police said.”

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"I’ve worked with Sophia at Assurity Consulting for a year at Tokio Marine Kiln and several years at a previous employer of mine. Throughout this time, the service provided has been excellent. The assessments and reports are always detailed, clear and expertly constructed. Her knowledge, professionalism and support are second to none. "

William Bailey, Senior Facilities Coordinator, Tokio Marine Kiln
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"The world of health and safety and legislation is changing so quickly and for myself and my team to keep up with best practice, regulation, and legislation is very difficult in this day and age. Assurity Consulting keep us on track, they keep us advised, they keep us up to date and I feel, as much as I can, confident that we are doing the right thing to be compliant with our health and safety management."

Nigel Dean, Head of Commercial Operations, Roffey Park Institute
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"I can’t fault the service I get from my regular consultant or from the specialist services we use over our review cycle from Assurity Consulting. Assurity Plus 2.0, property compliance management software, is also a real help to our management of health and safety."

Anthony Leggett, Bursar, St Joseph's College