The purpose of an access audit is to consider the ease with which staff members, customers, visitors - or indeed any one else - can access the building and services you offer within, where there is good provision or what potential barriers exist to stop them achieve this.
It is not just about parking spaces, ramps and toilets, however. While of course, such areas form part of an access audit, a quality, properly delivered report will look at the following, to name but some of the areas covered:
- Approach routes;
- Reception areas;
- Signage;
- Horizontal and vertical transitions;
- Emergency procedures;
- Entrances and doorways;
The access audit will also consider heights, position, number and quality of equipment and services installed as well as whether adjustment or alternative provision is needed and made. Accessibility is about the ability to use not just access, and accessible washrooms and car parking provision are two of the main cases in point here.
Many organisations mistakenly believe that by purely having such services in place they have fulfilled the requirements of the Equality Act 2010. It is an alarming fact however that many of these services do not meet the minimum standards set for them as while they may be accessible, they are not usable!
Using experienced and National Register of Access Consultants (NRAC)-qualified access auditors we can help ensure you can demonstrate not just accessibility but usability and inclusivity. Your access audit report, which is personally presented will clearly tell you what is good, what needs improvement, or what can be done in another way, so as to meet building and financial needs as well as that of those who use it.