Assurity Consulting FAQs

As an organisation we only offer impartial advice and management information based around our customers specific compliance needs. Our ethos is to deliver advice that our customers trust, delivered by people who our customers trust.

We DO NOT, provide any third-party remedial services, such as treatment, cleaning, and removal work (directly or through cross-selling), nor do we endorse or recommend other suppliers. As all our people are directly employed, we can put multi-skilled teams together to support specific customer initiatives/solutions.

No. With the huge benefit of our own UKAS accredited laboratory, processing over 36,000 air and water samples per year, we are  self-sufficient for all the microbiological work we do – as well as providing complete traceability and control from sampling to analysis. Occasionally we may use very specialist laboratory analysis (i.e. chemical analysis of water and asbestos work) and we do use approved UKAS accredited providers for aspects of this work.

Our usual office hours are Monday to Friday, 08:30-17:00, although we have arrangements in place so you can get hold of us as and when you need too.

We specialise in operational buildings and compliance management solutions covering air and water quality, Legionella, asbestos, fire, accessibility, environmental management, food and health and safety. We can also support more specific investigations such as independent contractor or service reviews. A full list of independent solutions and advice we offer can be found at https://www.assurityconsulting.co.uk/services

Being wholly independent we don’t offer any form of remedial work, be it treatment, cleaning, equipment, servicing, or maintenance. That is regardless of service area too, so whether it’s fire, air and water quality, Legionella, asbestos, or access, we only provide compliance management advice, training, and assessments.

The risk profile of an organisation is not related to its size, so we successfully work with all type of organisations from large multinationals with 100s of buildings to individual tenants in large buildings. All our services are tailored to the customers’ needs and their responsibilities however, so what you get is relevant to you and your legal obligations.

It is important to us that we offer the best service and advice possible, and we often get asked “who checks the checker?” In answer to that, a range of people do, as we hold industry leading accreditations and certifications for our work. These include, ISO 9001, ISO 14001, ISO 45001, UKAS ISO 17020, UKAS ISO 17025, LCA and Primary Authority with the City of London Corporation (health and safety) and Hampshire and Isle of Wight Fire and Rescue Service (fire) and BAFE SP205 for our life safety fire risk assessments. In addition, individual members of the team hold qualifications and certifications relevant to their specialities, (e.g. IOSH, IIRSM, NRAC, IfE, CIEH, IBMS).

Over the years we have also received a number of awards for our technical and customer service.

More details on our accreditations, certifications and awards can be found at:

• Accreditations
• Certifications
• Awards

You can find our business policies here:

Policies

As would be expected of any reputable organisation we carry an extensive suite of insurances including Employers Liability, Public Liability and Professional Indemnity insurance.

Examples of some of the initiatives we operate include:

• Colleagues support several industry bodies and devote time and effort often in their own time. Examples are volunteers and sponsorship with the IWFM including a number of Special Interest Groups, and contributions to the BCO ESG Research Group.
• We have several long-term relationships with charity partners such as Springboard, St Catherine’s Hospice, Chestnut Tree House, and Olive Tree Cancer Support, where staff can get involved in “make a difference day” and fundraising.
• We source suppliers who have a positive impact on the environment and are conscious of how they work sustainably.
• We undertake an anonymous employee wellbeing survey on an annual basis.
• We actively invest in our team’s education, supporting several of our employees in gaining industry recognised qualifications to further their personal development and careers with us.
• We reward employees for their loyalty to our company using our Loyalty Benefit Scheme.
• We run internal events throughout the year that cover everything from supporting physical and mental wellbeing, to just having some downtime and fun.

You can contact us, by phone, email or letter and all the information you need is at https://www.assurityconsulting.co.uk/contact-us and the ‘contact us’ button (top right of the website page). We’d be delighted to hear from you.